IPTV Specialist Administrator

Status: Full-time, Regular, Benefitted, Non-exempt
Location: Facilities – AV Group, Camden Yards Sports Complex, Baltimore, MD
Hiring Range: $90,958.40 - $136,406.40 depending upon qualifications. State salary rules may apply for promotions and transferees.  
Closing Date: May 17,2025

NATURE OF WORK
An MSA IPTV Specialist manages, maintains, and supports IPTV systems and equipment at the Camden Yards Sports Complex. This includes operating, troubleshooting, and ensuring the smooth delivery of IPTV and digital signage services for events and daily operations. The role also involves collaborating with network engineers, assisting with event programming, performing preventive maintenance, providing technical support, and managing vendor relationships. Employees in this classification do not supervise.

Employees in this classification receive moderate supervision or close guidance from the MSA Technical Manager or a designated MSA officer, such as the Assistant Technical Services Manager.

EXAMPLES OF WORK 
The duties listed below are intended as illustrations of various types of work that may be performed. The omission of specific statements or duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

• Administers to IPTV headend equipment at CYSC such as satellite and over-the-air receivers, encoders, control and VOD (video on demand) servers. Responsible for the operation and maintenance of such equipment.

• Manage and maintain IPTV endpoint devices. Monitors the health of all endpoints ensuring they are functioning. Verifies endpoint TV control and status.

• Assisting stadium personnel in programming events into the IPTV control server for game day and other event requirements

• Communicates needs of IPTV devices and protocols with network engineers

• Manage and maintain digital signage content server and endpoints in coordination with our stadium partners

• Provides technical support of IPTV systems for games and events as needed.

• Performs pregame checks of IPTV equipment including servers, encoders, decoders, and displays

• Programs IPTV web-based control platform

• Provides training to end users on how to use IPTV

• Perform preventive maintenance of IPTV hardware and software

• Perform software updates and data backup procedures for IPTV equipment

• Manages service agreements with hardware/ software vendors

• Enforce wire management and standards and policies within the facility

• Prepare written reports and documentation as required. Maintain time tracking, maintenance records and job management through MSA’s central facilities management (VenueAware) software.

• Assist in the development, expansion or enhancement of IPTV systems

• Assist supervisor in solicitation and procurement of supplies, equipment and materials as necessary.  Prepare materials lists for assigned projects.

• Read and interpret blueprints and schematics for stadiums’ telecommunications systems and low voltage wiring to integrate new equipment, implement design changes and troubleshoot problems. Have a good understanding of signal flow.  Update and change drawings as required.

• Integrate within the facilities, operations and maintenance department to perform related maintenance as required.

• Maintain the high facility standards and good engineering practices of the Maryland Stadium Authority.

• Other duties as assigned.

KNOWLEDGE, SKILLS, ABILITIES AND KEY COMPET ENCIES
The following generally describes the knowledge, skills, and abilities that are required to enter the job or to be learned within a short period of time in order to successfully perform the assigned tasks.

• Though understanding of networking concepts such as DHCP, TCP/IP, firewalls, switches and IGMP especially as it relates to the distribution and management of multicast traffic.

• Understanding of video compression, video metadata (MPEG-2, MPEG-4, H.264/5, Internet Streaming)

• Understanding of video technologies such as SDI, HDMI, HDCP, EDID

• Active Directory authentication with IPTV endpoints including users, groups, and service accounts

• Cisco Network training/ Network+ certifications is strongly preferred

• Windows and Windows Server operating systems

• Working knowledge of web APIs using SSL (HTTPS)

• AV control and automation systems (Crestron preferred)

• Understanding of manufacture specific audio visual control protocols such as Samsung EXlink, MDC and LG (RS-232 and IP)

• HTML and CSS web development 

• Certified technology Specialist (CTS) certification preferred

Key competencies – Critical thinking and problem solving skills, adaptability, decision-making, communication skills, delegation, teamwork, planning and organizing, influencing and leading, stress tolerance, negotiation, conflict management.

QUALIFICATIONS 
Any combination of education and experience that would likely provide the knowledge, skills, and abilities is qualifying.  

General Qualifications - 

• Specific educational and experience requirements are set by this agency based on the essential job functions assigned to the position
• Any combination of education and experience that would likely provide the knowledge, skills, abilities, and key competencies necessary to the management and operation of a major construction/renovation project is qualifying
• Possession of a valid driver’s license

Minimum Qualifications – 

• 5 years of experience in managing, deploying, or supporting IPTV, broadcast equipment or other related audio visual systems

  • A state-registered Professional Engineer’s license will count as four (4) years of experience

  • A Bachelor’s Degree will count as four (4) years of experience

  • An Associate’s Degree will count as two (2) years of experience

  • Years of related accredited education i.e. military, can be substituted year for year up to four years

REQUIRED JOB SKILLS ASSESSMENTS
In our commitment to hire, develop, and retain a highly skilled team, all applicants may be required to complete assessments of job-related skills as a condition of employment. 

WORKING ENVIRONMENT AND PHYSICAL DEMANDS 
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment —Work may be performed in a standard office setting with frequent travel to worksite locations to perform project management. Employee may be required to be present indoors or outdoors in areas of extreme heat or cold. The noise level of the work environment is usually moderate but may be occasionally loud due to alarms, equipment noise, etc. Employee may be required to work extended hours including evenings and weekends.

Physical — The primary functions of this position require sufficient physical ability and mobility to perform tasks in an office setting, including walking, standing, or sitting for extended periods, operating office equipment with repetitive hand movements and fine coordination (such as using a computer keyboard), and verbally communicating to exchange information. The role also requires the ability to operate a vehicle to travel between various locations and to use specialized equipment. In addition, the position may involve climbing ladders, working at heights, and lifting up to 50 lbs to transport items over short distances. The role also requires walking long distances within the facility, distinguishing colors for equipment and system identification, and working in confined spaces as necessary.

WORK HOURS
Forty-hour minimum work week is required.  Must be available evenings, weekends and holidays as required to support events at MSA’s facilities. 

LICENSES, REGISTRATIONS AND CERTIFICATIONS
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator’s license valid in the State of Maryland. 

HOW TO APPLY:
Interested candidates must submit an MSA employment application via webform, e-mail or mail.

Option 1 (Preferred)—Visit MSA’s website, https://mdstad.com/, Apply For a Job and use the link at the bottom of the page to complete an electronic application.

Option 2 - Electronically send MSA application and any other necessary materials to employment@mdstad.com with the Announcement Number IPTVSpec-042025 in the subject line.

Option 3 - Mail a MSA application to the following address:

Human Resources
Maryland Stadium Authority
Attention: Announcement Number IPTVSpec-042025
333 W. Camden Street, Suite 500
Baltimore, Maryland 21201

Current MSA employees applying for this position may complete the Internal Job Application and email the application along with other necessary materials to employment@mdstad.com.

Resumes may accompany MSA’s application; however, all sections of the application must be completed according to the instructions or it will not be considered.

If you are unable to apply on line, an application may be requested by calling 410-333-1560, or toll free 1-877-637-8234. TTY users may call via the Maryland Relay Service.

As an equal opportunity employer, The Maryland Stadium Authority is committed to recruiting, retaining and promoting employees, at all job levels, who are reflective of the State’s diversity.  All aspects of employment are decided on the basis of qualifications, merit, and business need. We strongly encourage women, people of color, LGBT+ individuals, people with disabilities, members of ethnic minorities, and veterans to apply.